ePowermac Help Center

ePowermac FAQ

Ordering from ePowermac

How do I place an order?

Is the online order price final?

How do I know if an item is in stock?

How can I pay for my order?

I am having trouble placing an order online.

What do I do if I forget my password?


How much does shipping cost?

When will my order ship?

How will my order ship?

How can I track my order?

How long does delivery take?

Do you ship to PO Box?

Do you ship to overseas?

Do you cover shipping insurance?

Warranty & Returns (RMA)

What can I do if I have ordered the wrong product?

How do I find out about the warranty on a product?

How do I return an item under warranty?

Where do I send an item once my RMA number has been issued?

How long will the return process take?

Who pays for the return freight costs?

General FAQ

How do I identify my Mac?

How do I take a screenshot (screen grab) of my Mac?

Privacy & Security

What does ePowermac do about online security?

Is my personal information secure?

About ePowermac

Want to know more about ePowermac?

What are our company details?

Where are we?